Question 13 is based on the conversation you have just heard.

Conversation Two

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W: Hello, Mr. Brown. I was expecting your call. (12) [My secretary told me you were having some problems with the wooden table.] Is that right?

M: No, no, the table is fine. (12) [The problem is the chairs.]

W: Oh, the chairs. So, what exactly is the issue?

M: Well, put simply, these are not the chairs my wife and I selected in your store last week. There must have been some confusion with our order.

W: Oh, I see. I’m looking through my files now, and I see that the delivery was this morning. Is that correct?

M: Yes.

W: (13) [Do you mind describing the chairs that were delivered to your apartment, Mr. Brown?]

M: Sure. These have a flat back with a rounded top, and are very heavy. They’re light brown and look kind of cheap. The ones we ordered were dark brown to match the table.

W: Right, of course. It says here you purchased the Arlington table and four Milano chairs. As you said, there must have been some confusion with the order. I’m terribly sorry. (14) [We will send a van to collect those four and replace them with the Milano you purchased.] Will tomorrow 9 a.m. be okay, Mr. Brown?

M: Yes, that would be great. Thank you.

W: Good. Did everything else you ordered from us arrive okay?

M: Yes, I think so. Let me check. The mirror and two paintings are here. The two coffee tables are also here, and the sofa. Yes, we haven’t noticed anything else wrong or missing. But if we do, we will certainly let you know.

W: Okay, great. (15) [Once again, I’m sorry for the confusion and trouble caused.]

13. What did the woman ask the man to do?

解析：D。录音中间，女士问男士可不可以描述一下他所收到的椅子，D项中的Describe在录音中复现，furniture对应录音中的chairs，故D项为正确答案。

错项排除：录音后半部分女士说会派一辆货车把送错的椅子取回，并不是说让男士自己把家具送回商店，也不是让男士自行取回他所订购的家具，故A、C项错误。录音中，女士提到男士买了一张阿灵顿木桌和四把米兰椅，由于订单弄混导致椅子种类配送错误，女士承诺会为男士重新配送他买的米兰椅，并非是要男士购买另一品牌的家具，B项的another brand属于对录音内容理解错误，故排除。