Question 15 is based on the conversation you have just heard.

Conversation Two

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W: Hello, Mr. Brown. I was expecting your call. (12) [My secretary told me you were having some problems with the wooden table.] Is that right?

M: No, no, the table is fine. (12) [The problem is the chairs.]

W: Oh, the chairs. So, what exactly is the issue?

M: Well, put simply, these are not the chairs my wife and I selected in your store last week. There must have been some confusion with our order.

W: Oh, I see. I’m looking through my files now, and I see that the delivery was this morning. Is that correct?

M: Yes.

W: (13) [Do you mind describing the chairs that were delivered to your apartment, Mr. Brown?]

M: Sure. These have a flat back with a rounded top, and are very heavy. They’re light brown and look kind of cheap. The ones we ordered were dark brown to match the table.

W: Right, of course. It says here you purchased the Arlington table and four Milano chairs. As you said, there must have been some confusion with the order. I’m terribly sorry. (14) [We will send a van to collect those four and replace them with the Milano you purchased.] Will tomorrow 9 a.m. be okay, Mr. Brown?

M: Yes, that would be great. Thank you.

W: Good. Did everything else you ordered from us arrive okay?

M: Yes, I think so. Let me check. The mirror and two paintings are here. The two coffee tables are also here, and the sofa. Yes, we haven’t noticed anything else wrong or missing. But if we do, we will certainly let you know.

W: Okay, great. (15) [Once again, I’m sorry for the confusion and trouble caused.]

15. What did the woman do at the end of the conversation?

解析：D。选项均以She开头，后面跟了四个不同的动宾短语，推测题目可能涉及女士做的某些事情。录音结尾女士说，再一次为弄混订单和给男士造成的麻烦表示抱歉，D项中的once more对应录音中的Once again，apologized对应录音中的I’m sorry for，故选D。

错项排除：录音中没有提到new style、some gift，故A、B两项排除。女士在录音中只是让男士检查送到的家具，并没有与男士一起检查所有商品，故C项排除。