Question 8 is based on the conversation you have just heard.

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W: Hi, Emma’s speaking. Who’s this?

M: (8) Hi, Emma, I’m Paul from Hermes Delivery Service. Here’s a package for you. Are you at home to collect it?

W: (9) Oh, sorry, Paul. I’m out at the moment. Can you put it in my mailbox?

M: I’m afraid I can’t do that, sorry. The package is too big, and it needs a signature to confirm you have received it. So I would need to deliver it at a time when you’re in.

W: (9) Okay, well. I’m out all day today, but I should be in tomorrow morning before I go out for lunch. And then I’ll be at home again later in the afternoon. Will either of those times be convenient for you?

M: (10) They’re not, unfortunately. I’m sorry. I won’t be in the area tomorrow as I have some other deliveries to make on the other side of town. I could come the day after, if that suits you.

W: Okay, yes. That should be fine. I have a friend coming round in the afternoon, but I’ll be at home. So the day after tomorrow will be great. Do I need to pay for the package?

M: No, you don’t. It says here that you paid for it when you ordered it online.

W: Oh yes, I did. I got mixed up.

M: (11) So you just need to sign the form to say you’ve received it.

W: Okay, great. See you the day after tomorrow then.

M: Yes. See you then.

8. Why is the man making the phone call?

解析：D。根据录音可知，男士是爱马仕物流服务中心的工作人员，要为艾玛派送快递，他想要确认艾玛是否在家以便签收，D项与录音意思相符。录音中只是确认一下艾玛是否在家，并不是确认一个紧急约会，所以排除A项。录音中是让女士签收快递，而不是从女士那里取包裹，故排除B项。录音中只是提到需要女士签字确认收货，没有提及签文件，故C项错误。