Question 2 is based on the conversation you have just heard.

Conversation One

听力原文

M: How are you enjoying your new job?

W: So far, so good. I don’t miss having managers who deliver blunt, harsh feedback in the name of efficiency.

M: From the way you described your last company, no wonder they had a problem with high staff turnover.

W: Yeah, I couldn’t wait to get out of there once my contract expired. (1) [The problem with the company culture that prizes directness above all else is that it creates a toxic culture of brilliant jerks that drives people out and erodes itself from within.]

M: (2) [My company’s managers tend to be accommodating and kind, overlooking mistakes or issues so as not to hurt feelings.] Issues often get ignored there until they build up and reach a crisis point.

W: That’s not surprising. My new company seems to employ a feedback policy that combines compassion and directness. (3) [Employees have the power to speak up, give feedback, disagree and discuss problems in real time.] It seems to help us to course correct, improve and meet challenges while also building teams that collaborate and care for one another.

M: But that would be based on an atmosphere of mutual trust, wouldn’t it? Otherwise, people might interpret feedback as some kind of personal attack.

W: True. Without an atmosphere of trust, feedback can create stress and self-doubt. But I think when we get feedback from someone we trust, we understand that the feedback isn’t some kind of personal attack. It’s actually a kind of support because it’s offered in the spirit of helping us improve. I think sometimes people need to shift their mindsets around how they receive feedback.

M: (4) [Yes. Constructive feedback, after all, is how we learn and grow.] It’s the basis for healthy parenting, lasting friendships, career development, and so much more. If we shelter our children, friends and colleagues from information that might enrich and enhance their lives, we’re not being caring. We’re actually doing harm to them.

W: That’s exactly right.

2. What does the man say about his company’s managers?（关于所在公司的管理层，男士说了什么？）

解析：D。录音中男士表示，他所在公司的管理层都比较通融友善，他们常常忽略掉错误和问题，以免伤感情。D项中的关键词accommodating为原词复现，故D项正确。

错项排除：A项和C项的关键词arrogant和ambitious在录音中未提及，故排除。B项利用录音中出现的ignored作干扰，但录音中说的是男士所在公司的管理层常忽略掉错误和问题，以免伤感情，在问题引发危机前，一直是被忽略的（ignored）的状态，并不是说他们很无知。此处的ignored为动词ignore（忽略）的过去式，与形容词ignorant（无知的）表示不同的含义，故B项错误。