Question 11 is based on the passage you have just heard.

Passage One

听力原文 

        Scientists often use specialized jargon terms while communicating with laymen. (9) [Most of them don’t realize the harmful effects of this practice. In a new study, people exposed to jargon when reading about subjects like autonomous vehicles and surgical robots later said they were less interested in science than others who read about the same topics, but without the use of specialized terms.] They also felt less informed about science and less qualified to discuss science topics. It’s noteworthy that it made no difference if the jargon terms were defined in the text. Even when the terms were defined, readers still felt the same lack of engagement as readers who read jargon that wasn’t explained.

       The problem is that the mere presence of jargon sends a discouraging message to readers. Hillary Shulman, the author of the study, asserts that specialized words are a signal. Jargon tells people that the message isn’t for them.

        There’s an even darker side to how people react to jargon. (10) [In another study, researchers found that reading scientific articles containing jargon led people to doubt the actual science.] They found the opposite when a text is easier to read. Then people are more persuaded. Thus, it’s important to communicate clearly when talking about complex science subjects. This is especially true with issues related to public health, like the safety of new medications and the benefits of vaccines.

       (11) [Shulman concedes that the use of jargon is appropriate with scientific audiences. But scientists who want to communicate with the general public need to modify their language—they need to eliminate jargon.] 

11. What does Shulman suggest scientists do when communicating with the general public?（舒尔曼建议科学家在与公众交流时应该做什么？）

解析：D。录音最后提到，舒尔曼承认，对于科学领域的读者，使用术语是合适的，但是对于大众则需要改变一下措辞，那就是去掉行话。D项的Do away with是对录音中eliminate的同义替换，因此选D。

错项排除：A、B项利用录音中提到的topics和interested进行干扰，但录音中是说阅读相同主题时有无术语对于读者兴趣的影响，并不是与公众交流时要找到合适的话题、或者激发公众的兴趣，故A、B两项排除。录音中说到，只要出现术语，不管有无定义，都不会有任何不同，所以解释所有术语也无济于事，故C项排除。