Question 4 is based on the conversation you have just heard.

听力原文

M: Good morning, Safe House Insurance. My name is Paul. How can I help you today?

W: Morning. I wouldn’t say that it’s good from where I am standing. This is Miss Wilson, and this is the third time I’ve called this week since receiving your letter about our insurance claim. (1) [I’m getting a little fed up with my calls about my claim being completely disregarded.] 

M: Miss Wilson, thank you for calling back. Can I take some details to help me look at your claim?

W: It’s Miss May Wilson of 15 South Sea Road in Cornwall. And the details are that our village was extensively flooded two months ago. (2) [The entire ground floor of our cottage was submerged in water,] and five of us have been living in a caravan ever since. You people are still withholding the money we are entitled to over a bizarre technical detail. And it’s not acceptable, Paul! 

M: Miss Wilson, according to the notes on your account, (3) [the bizarre technical detail that you mentioned refers to the fact that you hadn’t paid house insurance the month before the incident.] 

W: That money left our account. And now that you should be paying out, you are suddenly saying that you didn’t receive it on time. I’m really skeptical about this claim.

M: The contract does say that any missed payment in a year will affect the terms and conditions of the insurance contract and may affect claims. Of course, I can pass you on to my manager to talk to you more about this.

W: I’ve already spoken to him and you can tell him I’m furious now, (4) [and that your company has a lawsuit on its hands. You will be hearing from my lawyer.] Goodbye.

4. What does the woman say she would do at the end of the conversation?（女士在对话结尾说她会做什么？）

解析：D。在对话结尾，女士让男士转告经理说他们公司将面临起诉，她的律师很快就会联系他们。由此可知，女士是要向保险公司提起法律诉讼，D项与此内容相符，其中lawsuit为原词复现，故D项为正确答案。

错项排除：A项利用录音中出现的the terms and conditions of the...contract设置干扰，但录音中说的是一年内任何一笔未付的款项都将影响到保险合同的条款和细则，没有说女士要求修改合同，故排除A项。B项利用录音中出现的lawyer和insurance设置干扰，但女士明确说要提起诉讼，并会让自己的律师联系保险公司，而不只是咨询律师，故排除B项。在录音结尾，男士提出可以让经理向女士解释保险赔偿金的事，但女士回答说自己已经跟经理谈过了，由此可知，女士拒绝再次与经理对话，故排除C项。