Question 12 is based on the passage you have just heard. 

听力原文

    I work in advertising and I like to keep up with current trends, mainly because I’m aware that we live in an image-obsessed world. (12) [However, when I first started my job, occasionally I’d catch a glimpse of myself in the lifts and find myself thinking that I looked a total mess.] Was I being held back by my choice of clothing? The short answer is yes, especially when clients are quick to judge you on your style rather than your work. (13) [But no one can be unique with their outfit every day. I mean that’s why uniforms were invented.] So here’s what I did: I created my own uniform. To do this, I chose an appropriate outfit. Then I bought multiple items of the same style in different shades. Now I never worry about what I’m wearing in the morning, even if I do get a bit tired of just wearing the same classic pieces. (14) [Overall, when it comes to work, you have to ask yourself: will looking smarter enhance my ability to do my job?] For some, this question may not be an issue at all, especially if you work remotely and rarely see your colleagues or clients face to face. (14) [But if your job involves interacting with other people, the answer to this is often yes.] (15) [So rather than fighting the system, I think we should just do whatever helps us to achieve our goals at work. If that means playing it safe with your image, then let’s face it. It’s probably worth it.]

12. What do we learn about the speaker when she first started her job?（关于讲话者刚开始工作时的情况，我们能了解到什么？）

解析：A。在录音开头讲话者提到，她在刚开始工作时，偶尔会在电梯里瞥一眼自己，却发现自己看起来一团糟。A项与此内容相符，其中inappropriate对应录音中的a total mess，因此正确答案为A。

错项排除：录音开头提到，讲话者从事广告工作，喜欢紧跟潮流，并没有提到她对广告不感兴趣，或是对时尚潮流不满意，故排除B项和D项。录音中提到，讲话者是偶尔（occasionally）在电梯里瞥见自己看起来一团糟，并没有说她经常对着镜子打量自己，故排除C项。