Question 10 is based on the conversation you have just heard.

M: Ace Employment Agency. Good morning!

W: Good morning! I wonder if you can help me. I am looking for a job.

M: I will see what we can do. Aha, have you been to us before?

W: No, but you have managed to get jobs for some of my friends. So I thought, perhaps, you know.

M: Yes, I see. First of all, could you give me your full name?

W: Yes, of course. Susan Horace.

M: Good. Could I have your phone number?

W: Yes, 7788992.

M: Fine, and your date of birth please?

W: February 3rd, 1980.

M: Thank you! Now, education, which school did you go to?

W: I went to a Secondary school in south town.

M: And have you been to college?

W: No, I left full-time education when I was 18.

M: I see, any qualifications?

W: Yes, I gained a shorthand and typing diploma at evening classes.

M: That’s good! Now where are you working at the moment?

W: Well, I got a job as a shorthand typist, but I am not enjoying it very much and it doesn’t pay very well.

M: I see. Have you applied for any other jobs?

W: Yes, I thought I’d like to be a policewoman but they turned me down because I was too short.

M: What would you like to do now then?

W: Well, I think I would like to work in a travel agency.

M: I see, I think the best thing is for me to see what we may find for you. And then…

(10). What formal education did the woman receive?

解析：选项开头全是she，所以很有可能说的是关于女士的教育信息，文中提到女士上完了中学，18岁之后就没接受全日制教育，没有上大学，但去了夜校获得了速记证书，故答案为C。