Question 16 is based on the passage you have just heard.

    Changing technology and markets have stimulated the team approach to management. Inflation, resource scarcity, reduced personnel levels and budget cuts have all underscored the need for better coordination in organizations. Team management provides for this coordination. Team management calls for new skills if personnel potential is to be fully realized. Although a team may be composed of knowledgeable people, they must learn new ways of relating and working together to solve cross-functional problems. When teams consist of experienced employees from hierarchical organizations, who have been conditioned to traditional organizational culture. Cooperation may not occur naturally, it may need to be created. Furthermore, the issue is not just how the team can function more effectively, but how it integrates with the overall organization or society that it supposedly serves. A group of individuals is not automatically a team. Therefore, team building may be necessary in order to improve the group’s performance. Casey, an expert in this field, suggests that the cooperation process within teams must be organized, promoted and managed. He believes the team corporation results when members go beyond their individual capabilities, beyond what each is used to being and doing. Together, the team may then produce something new, unique and superior to that of any one member. For this to happen, he suggests the multi-cultural managers exhibit understanding of their own and others’ cultural influences and limitations. They should also cultivate such skills as toleration of ambiguity, persistence and patience, as well as assuredness. If a team manager exemplifies such qualities, then the team as a whole would be better able to realize their potential and achieve their objectives.

(16).What should team members do to fully realize their potential?’B)短文中说，虽然团队当中可能有些人的确非常博学，但他们也应该学会与团队中的其他人员共同协作，形成良好的合作关系，一起解决问题。